THE GUIDE
what to expect
Your go-to for understanding how each piece is meant to sit, feel, and flatter. Simple sizing notes that make choosing the right size actually easy.
how to care
A brief rundown on keeping your clothes looking fresh. Cold wash, gentle handling, and air drying to protect your fit and fabric.
before you buy
Shipping, returns, final sale info, and the answers to the questions every girl has before she checks out.
Ready when you are
Numbers help and the fit matters too. Now explore where it gets interesting.
Frequently asked questions
What is your return policy?
We accept returns within 7 days of delivery. Items must be unworn, unwashed, and in original condition. Once we receive your return, we’ll process your refund or exchange.
Are any purchases final sale?
Yes, final sale items will be clearly marked on the product page. Final sale items cannot be returned or exchanged.
We also do not offer exchanges on regular items, if you need a different size, please place a new order after your return is processed.
When will I get my order?
Orders require 3–5 business days for processing. In the rare event of delays, tracking information will be provided no later than the 6th business day.
Once your order has shipped, you will receive an email with tracking details and ongoing delivery updates.
Do you ship internationally?
Yes, we currently ship to the USA, UK, and Canada with more countries to come. Delivery times vary by region and will be calculated at checkout.
How do I care for my MOODI pieces?
To preserve the quality and longevity of your garments, we instruct you on the following care instructions:
- Cold wash only
- Gentle or hand wash preferred
- Air dry exclusively — no tumble dry under any circumstances
- If ironing is needed, use the lowest heat setting
These guidelines help maintain fabric integrity, fit, and color.
